s44's Privacy Policy —
Your Information Is Our Responsibility
s44 protects your personal information with the highest level of security. Through SSL encryption and fair play standards, we respect every player's privacy.
Introduction and Scope
s44 is a trusted online gaming platform committed to providing a safe and enjoyable experience for players in Bangladesh. Our privacy policy describes how we collect your personal information, the purposes for which we use it, with whom we share it, and how we keep it protected.
When you register, log in or use any service on s44, you voluntarily provide certain information. This privacy policy will inform you how we handle that information and what your rights are. We believe transparency is the foundation of trust.
What Information We Collect
s44 collects only the information necessary to operate our services. Below we describe the various types of information we may collect.
Identity Information
- Full name and username
- Date of birth (for age verification)
- Email address
- Identity verification documents (where applicable)
- Address and country
Financial Information
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Usage Information
- Game play history and preferences
- Betting patterns and frequency
- Session duration and activity
- Bonus and promotion usage details
Technical Information
- IP address and device type
- Browser information and operating system
- Cookie and session data
- Login time and location information
Purpose of Using Your Information
s44 uses your information only for specific and legitimate purposes. We will not use your information beyond the purposes stated below.
1. Account Management and Verification
We use your identity information to create, verify and manage your account. Age verification is an important part of our policy — only those aged 21 or above may participate on s44.
2. Processing Financial Transactions
Financial information is used to correctly process your deposit and withdrawal requests. This information is essential to ensure secure transactions via bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit is ৳100 and the minimum withdrawal is ৳800.
3. Security and Fraud Prevention
Technical information is analysed to protect your account and the platform from unauthorised access, fraud and misuse. IP logs and session data may be reviewed to detect suspicious activity.
4. Providing Customer Support
Our 24/7 live chat support team may access your account information to resolve your issues quickly. This information is used solely for support purposes and is not shared with third parties.
5. Relevant Communications and Offers
With your consent, we may notify you of relevant promotions, bonus offers and important updates by email. You can opt out of such communications at any time.
Cookies and Tracking Technologies
The s44 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, manage security tokens and save language preferences. These cookies cannot be disabled.
Analytics Cookies
These cookies are used to understand how users interact with our platform. The information obtained from them is completely anonymous and is used only to improve the service.
Preference Cookies
These cookies are used to remember your preferred game categories, language settings and other personal preferences, so that you have a better experience on your next visit.
Data Sharing and Third Parties
s44 never sells your personal information to third parties. Some information may be shared in the limited circumstances described below.
Payment Processors
Necessary financial information is shared with the relevant payment service providers to process bKash, Nagad, Rocket, Upay and bank transfers. These third parties are required to comply with their own privacy policies.
Legal Obligations
Information may be provided to relevant authorities as part of a court order, government directive or legal process. In such cases we provide only the minimum information required to meet the legal obligation.
Game Software Providers
Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe and other game providers may receive the minimum necessary session information to operate their games. This information is used to ensure game integrity.
Business Restructuring
In the event of a company merger, acquisition or asset transfer, user information may be transferred to the new entity. In such cases we will notify you in advance and the new entity will be required to comply with this same privacy policy.
Data Protection Measures
s44 has implemented industry-standard technical and organisational measures to protect your information. Our security framework is regularly reviewed and updated.
Encryption Technology
All data between you and our servers is secured through SSL (Secure Socket Layer) encryption. This prevents third parties from reading the data while it is in transit.
Secure Data Storage
Your information is stored in encrypted databases. Database access is restricted to a limited number of staff and all access is logged.
Access Control
Only authorised staff may access the minimum information necessary for their specific role. All staff are trained in privacy and data protection.
Security Monitoring
Our systems are monitored 24/7. If unusual activity is detected, immediate action is taken and the relevant user is notified if necessary.
Your Rights and Options
As a user of s44, you have certain important rights over your own information. We respect these rights and respond as quickly as reasonably possible.
Right to Access Your Information
You may request at any time to know what information we hold about you. If you email [email protected], we will provide you with a summary of your information.
Right to Correct Your Information
If any of your information is incorrect or incomplete, you may request a correction. Subject to providing identity verification documents, we will make the correction as quickly as possible.
Right to Delete Your Information
In certain circumstances you may request the deletion of your information. However, some information may need to be retained in cases involving legal obligations, ongoing disputes or incomplete transactions.
Right to Object to Processing
You may object to marketing communications or other specific uses of your information. We will respect your preference and act accordingly.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used format. Please contact our support team for assistance with this.
Data Retention Period
s44 does not retain any information beyond what is necessary. The retention period for different types of information is determined by their purpose and legal requirements.
Account Information
For the full duration the account is active and after closure in accordance with legal requirements.
Transaction Records
Long-term retention is ensured in accordance with financial regulations.
Support Conversations
For a defined period for the purposes of dispute resolution and service improvement.
Technical Logs
Short-term retention for security analysis, after which they are automatically deleted.
Protection of Minors' Information
Strict Age Verification Policy
s44 is a platform exclusively for those aged 21 and above. We do not knowingly collect information from any minor. Age verification is a mandatory step in the registration process.
If we become aware that a minor is using our platform, their account will be closed immediately and all associated information will be deleted.
Policy Changes and Updates
s44 may update this privacy policy from time to time due to service improvements, legal changes or business needs. If there are any significant changes to the policy, we will endeavour to notify you.
Previous Versions
To view previous versions of this privacy policy or to learn about the history of changes, please contact us at [email protected]. We can generally provide a copy of an earlier version.
Privacy-Related Contact
If you have any questions, concerns or requests regarding this privacy policy, please get in touch with us. Our support team is available 24/7 to assist you.
What to Include When Making a Request
- Your registered email address
- Username or account number (if available)
- Type of request (access, correction, deletion, etc.)
- Brief description
After verifying your identity, we will respond to your request as quickly as possible.
Related Policies
Please also read these pages alongside our privacy policy: