s44 Terms and Conditions

Section 01

General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the s44 platform ("Platform", "we", "us") and all its users ("you", "user"). By using the s44 website or services, you will be deemed to have fully read, understood, and agreed to these Terms.

s44 is an online gaming platform that provides various gaming services for users in Bangladesh. Our platform offers live casino, slot games, cricket betting, fishing games, and many other entertainment games.

1.1 Applicability of Terms

These Terms apply to all services, products, websites, and applications of s44. If you do not agree with any part of these Terms, you are requested not to use the platform.

1.2 Applicable Law

The s44 platform follows internationally recognised responsible gaming standards in its operations. In the event of any dispute, both parties will first attempt to resolve the matter through discussion.

Section 02

Account Registration

To play games on the s44 platform, you must create a valid personal account. Each user may create only one account.

2.1 Registration Requirements

• All information provided at the time of registration must be true, accurate, and complete.
• You must correctly provide your name, date of birth, contact details, and any other relevant information.
• If any account details change, you must notify our support team immediately.
• Creating more than one account under the same person's name is strictly prohibited.

2.2 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. You are personally responsible for all activities carried out from your account. If you suspect that your account is being used without authorisation, please contact our 24/7 live chat support immediately.

2.3 Identity Verification

s44 reserves the right to verify a user's identity at any time. A copy of a national identity card, passport, or driving licence may be requested for verification. If the required documents are not provided in time, the account may be temporarily suspended.

Section 03

Age Verification and Responsibility

By registering an account, you confirm that you are at least 21 years of age. If s44 discovers that a minor is using an account, that account will be closed immediately and all winnings will be forfeited.

3.1 Parental Responsibility

It is the responsibility of parents and guardians to ensure that their minor children do not use this platform. The use of parental controls on computers and mobile devices is recommended for this purpose. For more information, please visit our Responsible Gaming page.

Section 04

Deposits and Withdrawals

s44 supports the most popular payment methods in Bangladesh. Our goal is to make your transactions as easy, fast, and secure as possible.

4.1 Deposit Terms

• Minimum deposit amount: ৳100 (for all methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds are generally credited to your account instantly.
• Only use payment methods registered in your own name.
• Deposits from third-party accounts are not permitted.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal requests generally take 15 minutes to 2 hours to process.
• Withdrawals can only be made via the same method used for the deposit.
• Identity verification may be required before a withdrawal is processed.
• Withdrawals may be held if the wagering requirements of any bonus have not been met.

4.3 Transaction Disputes

If a problem arises with any transaction, our support team must be notified within 30 days. Transaction records, screenshots, and other evidence may be requested to resolve a dispute.

Section 05

Bonuses and Promotional Offers

s44 provides attractive bonuses and promotional offers for its users. All bonuses are subject to the following terms and conditions.

5.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. A 10x wagering requirement must be met for this bonus.

• Each new user may receive the welcome bonus only once.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement has been met.
• The wagering requirement must be met within a specified period after the bonus is credited.

5.2 Ongoing Promotional Offers

In addition to the welcome bonus, s44 regularly provides various promotional offers, cashback, and VIP benefits for existing users. Each offer has its own terms and conditions, which are described in detail on the relevant promotion page.

5.3 Bonus Abuse

If bonuses are abused — such as by creating multiple accounts to claim bonuses, claiming bonuses across accounts of multiple members of the same household, or through any other means — the relevant account will be closed and all bonuses and associated winnings will be forfeited.

5.4 VIP Program

The s44 VIP program has five tiers, each offering special benefits including weekly cashback:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.7% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.
• Diamond: Up to 1.2% weekly cashback.

It is possible to gradually reach higher tiers by playing more.

Section 06

Gaming Policy

When playing games on s44, the following policies must be followed to ensure fair and responsible gaming.

6.1 Fair Play Policy

All games on the s44 platform are operated using internationally recognised technology that ensures neutral and fair outcomes. Users have no means of influencing the result of any game.

6.2 Technical Issues

If a technical issue occurs during a game, s44 will make its decision based on the most recent valid transaction records. s44 reserves the right to void any abnormally large win that is displayed due to a technical error.

6.3 Responsible Gaming

s44 places the highest importance on responsible gaming. Users may set their own deposit limits, betting limits, and gaming time limits. If you are experiencing a gaming problem, please visit our Responsible Gaming page immediately.

Section 07

Prohibited Activities

The following activities are strictly prohibited on the s44 platform. Violating these prohibitions will result in permanent account closure and may lead to relevant legal action.

• Creating or operating more than one account under the same person's name.
• Registering by providing false or misleading information.
• Using another person's account or transferring an account to another person.
• Using any software, bots, cracks, or hacking tools to influence game outcomes.
• Exploiting system vulnerabilities or errors to gain an unfair advantage.
• Using the platform for money laundering or other financial crimes.
• Colluding with other users to unfairly control game outcomes.
• Attempting to breach the platform's security systems.
• Harassing, intimidating, or behaving abusively toward other users.

Section 08

Account Suspension and Closure

8.1 s44's Authority

s44 reserves the right to temporarily suspend or permanently close any account at any time for the following reasons:

• If there is suspicion or evidence of a breach of these Terms.
• Failure to complete identity verification or evidence of providing false information.
• Suspicion of fraudulent activity.
• For financial security reasons or upon receiving a relevant request.
• For legal or regulatory reasons.

8.2 Closure by User

You may request the closure of your account at any time via our 24/7 live chat or email. It is recommended that you complete any pending withdrawals before closing your account.

8.3 Self-Exclusion

In cases of gaming problems, users may opt for self-exclusion for a specified period. Once a self-exclusion request is submitted, the account cannot be accessed for the duration of the specified period.

Section 09

Privacy & Data Protection

s44 places the highest importance on the privacy of users' personal information. Detailed information about how we collect, use, and protect data can be found on our Privacy Policy page.

9.1 Purpose of Data Collection

We collect only the information necessary to provide services, verify identity, prevent fraud, and meet legal obligations. Your information is not sold to third parties.

9.2 Use of Cookies

Our platform uses cookies to improve your browsing experience. By using the platform, you consent to the use of cookies. You can manage cookies through your browser settings.

Section 10

Limitation of Liability

s44 makes every effort to operate its platform without interruption. However, s44 will not be liable for the following:

• Losses caused by internet connectivity issues or faults with the user's device.
• Delays or issues caused by third-party payment service providers.
• Losses resulting from unauthorized use of a user's account credentials.
• Circumstances beyond our control, such as natural disasters, cyberattacks, and similar events.

s44's total liability shall not in any circumstances exceed the actual balance in your account at the relevant time.

Section 11

Changes & Amendments

s44 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, users will be notified via their registered email address or through a notice on the platform.

Continued use of the platform after any changes will be considered as your automatic acceptance of the new terms and conditions. It is therefore recommended that you visit this page regularly.

Section 12

Contact & Support

If you have any questions or concerns about these terms and conditions, please get in touch with our support team.

This document has been prepared in Bengali and Bengali is the official language of s44. In the event of any linguistic ambiguity, the Bengali version shall be considered authoritative.